Delete your Tastio account

This page applies to accounts created for the Tastio POS app and related Tastio services.

How to request deletion

1. Email admin@tastio.com from the email address associated with your Tastio account.
2. Use the subject line Tastio account deletion request and include your business or workspace name.
3. We will verify that you are authorized to delete the account. A business owner or administrator may need to approve deletion of a business-managed account.

What is deleted

After verification, we delete or de-identify the requesting user's account profile, authentication access, personal-device registration, and personal information that is not required for an ongoing business or legal purpose.

What may be retained

Order, payment, refund, tax, security, regulated-inventory, and audit records may be retained when required by law, payment-network rules, fraud-prevention needs, or the business that controls the workspace. Backup copies may remain for a limited period before they are overwritten. Where deletion is not permitted, access is restricted and the information is retained only for the applicable purpose.

For more information, read the Tastio Privacy Policy.